Shipping Policy
Christmas 2025 Shipping Update
Please be aware shipping times throughout December may vary and there may be possible delays with customs processing times.
All UK (Inc Channel Islands) orders are sent using tracked premium services with Royal Mail as follows:
- UK - Standard Delivery (Royal Mail Tracked 48) 2-4 Days from despatch £2.49 flat rate or FREE on orders over £40
- UK - Express Delivery (Royal Mail Tracked 24) 1-2 Days from despatch £3.99 flat rate or FREE on orders over £60
- UK - Next Working Day Delivery (Royal Mail
Special Delivery) £7.95 flat rate sent same day on orders placed before
1pm Monday - Friday
Estimated delivery times
- UK orders usually arrive within 1-4 working days after despatch, depending on service selected (Channel Islands subject to customs processing times).
Please note delivery times are estimated only, whilst most orders arrive well within the stated times and in many cases earlier, we cannot guarantee delivery dates.
Tracking numbers are available to view in your account and also on the dispatch notification sent to your email address at the time of dispatch.
US - International Tracked (Express) 4 - 10 Days from despatch $4.95 or FREE on orders over $100
All of our prices are inclusive of Import Tax and Duties we use Royal Mail PDDP service, there are no additional customs costs.
Orders are despatched with 24 hours (Monday - Friday) Same despatch day when ordered before 1pm GMT where possible.
Please note delivery times are estimated only, whilst most orders
arrive well within the stated times and in many cases earlier, we cannot guarantee delivery dates.
Tracking numbers are available to view in your account and also on the dispatch notification sent to your email address at the time of dispatch.
Republic of Ireland - International Tracked (Express) 3 - 4 Days from despatch €5.95 or FREE on orders over €90
All of our prices are inclusive of customs fees on orders below €150
Orders are despatched with 24 hours (Monday - Friday) Same despatch day when ordered before 1pm GMT where possible.
Please note delivery times are estimated only, whilst most orders arrive well within the stated times and in many cases earlier, we cannot guarantee delivery dates.
Tracking numbers are available to view in your account and also on the dispatch notification sent to your email address at the time of dispatch.
European Union - International Tracked (Express) 4 - 7 Days from despatch €5.95 or FREE on orders over €90
All of our prices are inclusive of customs fees on orders below €150
Orders are despatched with 24 hours (Monday - Friday) Same despatch day when ordered before 1pm GMT where possible.
Please note delivery times are estimated only, whilst most orders arrive well within the stated times and in many cases earlier, we cannot guarantee delivery dates.
Tracking numbers are available to view in your account and also on the dispatch notification sent to your email address at the time of dispatch.
Canada - International Tracked (Express) 5 - 10 Days from despatch $7 or FREE on orders over $140
Orders are despatched with 24 hours (Monday - Friday) Same despatch day when ordered before 1pm GMT where possible.
Please note delivery times are estimated only, whilst most orders arrive well within the stated times and in many cases earlier, we cannot guarantee delivery dates.
Tracking numbers are available to view in your account and also on the dispatch notification sent to your email address at the time of dispatch.
Australia - International Tracked (Express) 5 - 10 Days from despatch $15 or FREE on orders over $150
Orders are despatched with 24 hours (Monday - Friday) Same despatch day when ordered before 1pm GMT where possible.
Please note delivery times are estimated only, whilst most orders arrive well within the stated times and in many cases earlier, we cannot guarantee delivery dates.
Tracking numbers are available to view in your account and also on the dispatch notification sent to your email address at the time of dispatch.
Rest of The World - International Tracked (Express) 5 - 10 Days from despatch £7.00 GBP or FREE on orders over £75 GBP
Orders are despatched with 24 hours (Monday - Friday) Same despatch day when ordered before 1pm GMT where possible.
Please note delivery times are estimated only, whilst most orders arrive well within the stated times and in many cases earlier, we cannot guarantee delivery dates.
Tracking numbers are available to view in your account and also on the dispatch notification sent to your email address at the time of dispatch.
Shipping Suspensions
(Updated 01/08/2025) - Shipping to the following countries has been temporarily suspended, please check back for any updates.
Albania, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Burundi, Cambodia, Cape Verde, Caribbean Netherlands, Cayman Islands, Chad, Chile, Colombia, Costa Rica, Côte d’Ivoire, Djibouti, Ecuador, El Salvador, Fiji, French Polynesia, Gabon, Gambia, Grenada, Guatemala, Haiti, Honduras, Indonesia, Jamaica, Kazakhstan, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Mali, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Nauru, New Caledonia, North Macedonia, Palestinian Territories, Papua New Guinea, Paraguay, Peru, Philippines, Réunion, Russia, Seychelles, Sierra Leone, South Sudan, Sri Lanka, St. Lucia, Sudan, Suriname, Switzerland, Tonga, Trinidad & Tobago, Tristan da Cunha, Turkmenistan, Turks & Caicos Islands, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Zambia.
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